Digital Trends and Technologies Transforming CX in Banking and Finance
The financial services sector is in for a challenge. By 2020, it’s estimated that digital natives will make up half of the world’s population. These...
How to Think Like an Influencer
In the modern world of sales and marketing, influencers can play a pivotal role in the growth or demise of a brand or product. This has long...
8 Ways to Make Your Website More User-Friendly
Websites have evolved into something so much more than just text and information on a page. Users today expect your website to entertain them,...
What’s the Key to Employee Social Advocacy? Employee Content Contributors
Imagine only watching movies done by a single director. Steven Spielberg might be incredible, but after a while, you’d probably get tired of seeing...
The Key to Unlocking Brand Advocacy
It’s well established that consumers trust recommendations from their friends, family and peers more than they trust businesses – and so inspiring advocacy in...
5 Ways to Use Social Proof to Revolutionize Your Social Channels
If you have ever been in a dilemma deciding where to go for dinner and you end up choosing the more popular restaurant of...
Customer Lifecycle Marketing: Best Strategies to Increase Profit
If you want to run a successful business, you need to take care of establishing and managing customer relationships. It doesn’t matter if you...
How to Use Instagram Like a Millennial For Your Business
I am a millennial. And as such, I am fluent in social media. Social media is like a language you invent with your sibling...
SEO in the Age of AI: How to Get Ahead
We have come to an advanced leg in our internet science journey. We can no longer think of the internet as a glorified encyclopedia....
How to future proof your SEO strategy in a voice search world
By 2020, 50% of all searches will be done via a virtual assistant or voice search device. In 2015, the year of Comcast’s survey,...